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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Flores Flores Diaz

Maria Flores Flores Diaz

January 28, 2026

5  out of  5
rating by Maria Flores Flores Diaz
"Super exelente persona con Francisco Santos me allado con el reclamo y para mi fui más fácil con su alluda gracias gracias"
We responded:
"Maria, thank you for sharing. Francisco is very good at helping customers and love what he does! Appreciate your kind words. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 Phone (805)925-4610 "
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Hernan Cortez

January 14, 2026

5  out of  5
rating by Hernan Cortez
"Francisco me ayudó con mucha eficiencia"
We responded:
"Hernan, thank you for sharing. Appreciate you taking the time. Francisco is the very efficient and loves helping people. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 Phone (805)925-4610"
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Cesar Luis

January 13, 2026

5  out of  5
rating by Cesar Luis
"Thanks to Betty for helping me out with my insurance needs. Definitely coming back!!"
We responded:
"Cesar, thank you so much. Appreciate you sharing. Betty is the best. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 Phone (805)925-4610"
Profile photo of Salvador Lara

Salvador Lara

January 6, 2026

5  out of  5
rating by Salvador Lara
"Amazing service thank you Francisco!"
We responded:
"Salvador, thank you for sharing about Francisco. He loves helping and feels honored to make a difference in the lives of our customers. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 Phone 805-925-4610 "
Profile photo of Alberto Telles Santos

Alberto Telles Santos

December 30, 2025

5  out of  5
rating by Alberto Telles Santos
"Buen lugar lo recomiendo 🫡 Betty Hernández es muy amable y explica bn🫡"
We responded:
"Alberto, thank you for sharing. Betty loves helping customers. Appreciate you very much. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 (805)925-4610 "
Profile photo of Zach Giesmann

Zach Giesmann

November 26, 2025

5  out of  5
rating by Zach Giesmann
"Great customer service, they have always been there for us!"
We responded:
"Zach, thank you for sharing. Appreciate you and it’s a pleasure to help you and your family. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 (805)925-4610"
Profile photo of Kyle Giesmann

Kyle Giesmann

November 26, 2025

5  out of  5
rating by Kyle Giesmann
"I’ve been with Donna Randolph State Farm insurance since I started driving. Her team has taken care of my family for many years, they are always on top of it if we have an issue. In 2020 I was hit by a dui driver and I had my case number within moments of them being informed while I was still on scene. Great people!"
We responded:
"Kyle, thank you so much for putting your trust in us! We love helping you and your family. Happy Thanksgiving! Appreciate you being a longtime customer! Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 (805)925-4610"
Profile photo of Abad Quintanar

Abad Quintanar

November 25, 2025

5  out of  5
rating by Abad Quintanar
"Francisco me ayudo oy"
We responded:
"Hi Abad, thank you so much. Appreciate you sharing. Francisco loves helping! Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 Phone (805)925-4610"
Profile photo of Ricardo Elena

Ricardo Elena

November 19, 2025

5  out of  5
rating by Ricardo Elena
"Francisco was helpful beyond what I needed. Took care of me right away on a claim"
We responded:
"Ricardo, thank you so much. I appreciate the kind words about Francisco. He truly is such a great person and loves helping our customers. Appreciate your time Donna State Farm Donna Randolph State Farm insurance 1650 S. Broadway Santa Maria, CA 93454."
Profile photo of Polo Santos

Polo Santos

November 3, 2025

5  out of  5
rating by Polo Santos
"Bety me atendió muy bien con el servicio 10/10"
We responded:
"Polo, thank you for sharing. Betty is great at helping customers and loves her work. Appreciate you sharing. Donna🌸 Donna Randolph - State Farm Insurance 1650 S Broadway Santa Maria, CA 93454"
Profile photo of Eleazer Sarnate

Eleazer Sarnate

October 27, 2025

5  out of  5
rating by Eleazer Sarnate
"I don't go so often in your ofiice.But I have been insured here since 1992 and I am so grateful for that."
We responded:
"Eleazer, thank you so very much. You have a special place in my heart. Appreciate you. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 (805)925-4610"
Profile photo of Mac Ario

Mac Ario

October 15, 2025

5  out of  5
rating by Mac Ario
"Gracias Francisco por su buen servicio muy buena seguranza"
We responded:
"Mac, thank you so much for sharing. Francisco is wonderful and loves helping customers. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 "
Profile photo of Alberto Garcia

Alberto Garcia

October 13, 2025

5  out of  5
rating by Alberto Garcia
"Great customer service by Beatriz"
We responded:
"Alberto, thank you so much. Appreciate the review about Beatriz! She loves what she does! Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 "
Profile photo of Manuel Perez

Manuel Perez

October 13, 2025

5  out of  5
rating by Manuel Perez
"Gracias Bety por la ayuda"
We responded:
"Manuel, thank you for sharing! Betty loves helping customers. Appreciate you very much. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, Ca 93454"
Profile photo of Isaac Gutierrez

Isaac Gutierrez

October 10, 2025

5  out of  5
rating by Isaac Gutierrez
"I was very pleased with my visit to Donna Randolph State Farm. I was attended by Betty and she was very helpful in answering all my questions and maintained a positive attitude."
We responded:
"Hi Isaac, thank you very much. Betty loves what she does and enjoys helping customers. Appreciate your note. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 "
Profile photo of Gloria Santos

Gloria Santos

October 9, 2025

5  out of  5
rating by Gloria Santos
"I had an amazing experience working with Francisco. He helped me with my life and auto insurance"
We responded:
"Gloria, thank you so much for sharing. Francisco is so great at helping families with their auto and life insurance. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA. 93454 "
Profile photo of jose

jose

October 8, 2025

5  out of  5
rating by jose
"Incredible service, thank you Francisco for always being polite with any questions I have and super helpful with my life insurance needs. Francisco’s professionalism makes me have a clear understanding! Overall amazing team and service thank you!"
We responded:
"Jose, thank you so much! Francisco, is truly talented and great at his work. He loves helping people. Donna🌸 Donna Randolph - State Farm 1650 S. Broadway Santa Maria, CA 93454 "
Profile photo of Chillango-MX

Chillango-MX

October 5, 2025

5  out of  5
rating by Chillango-MX
"Elsa always giving great customer service"
We responded:
"Good afternoon, thank you so much for sharing. Elsa loves helping customers and does a great job. Donna🌸 Donna Randolph - State Farm Insurance 1650 S Broadway Santa Maria, CA 93454"
Profile photo of Isidro Valdez

Isidro Valdez

October 1, 2025

5  out of  5
rating by Isidro Valdez
"Muchas Gracias A Betty por siempre ayudarme con todas mis pólizas de seguro."
We responded:
"Isidro, thank you so much for your comments about Betty. She loves helping customers and is so good at what she does. Appreciate you sharing. I will be sure to let her know. Donna 🌸 Donna Randolph - State Farm Insurance 1650 S Broadway Santa Maria, CA 93454 "
Profile photo of Cata Ramirez

Cata Ramirez

October 1, 2025

5  out of  5
rating by Cata Ramirez
"I recommend Betty for any insurance needs excelente service & she's bilingual."
We responded:
"Cata, thank you so much. Betty loves providing excellent service. Appreciate your comments. Donna🌸"
Profile photo of Kev

Kev

September 26, 2025

5  out of  5
rating by Kev
"Very helpful, and professional, answered my questions in a quick manner I’d like to personally thank Elsa Ambrosio for helping me through the process"
We responded:
"Hi Kev, thank you for sharing. We appreciate it very much. Donna🌸"
Profile photo of Christine Howell

Christine Howell

September 25, 2025

5  out of  5
rating by Christine Howell
"Leslie was .. extremely informative ,patient and helpful through my transition of getting a car insurance policy. I felt that there was plenty of transparency and the prices were very reasonable compared to others. I used to be with State farm years ago so I'm glad to be back.. and I'm glad that it's not overcomplicated with the policy.."
We responded:
"Christine, thank you so much for sharing. Welcome back to our State Farm family. Lesly is very good at educating and loves helping customers. Appreciate you sharing. Donna🌸 Donna Randolph - State Farm Insurance 1650 S Broadway Santa Maria, CA 93454 "
Profile photo of Alivia Valdez

Alivia Valdez

September 22, 2025

5  out of  5
rating by Alivia Valdez
"Great customer service from Francisco ! I enjoy State Farm because of how easy he makes the process thank you !"
We responded:
"Alivia, thank you for sharing. Francisco loves helping customers and has been doing it for so many years and still loves it. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454"
Profile photo of Salvador Duarte

Salvador Duarte

September 19, 2025

5  out of  5
rating by Salvador Duarte
"Francisco me dio una buena atención y contento con su forma de atenderme"
We responded:
"Salvador, thank you so much for sharing. Francisco loves helping customers with a smile on his face. He’s the best. Appreciate you sharing. Donna🌸 Donna Randolph - State Farm Insurance 1650 S Broadway Santa Maria, CA 93454"
Profile photo of Esmeralda Salgado

Esmeralda Salgado

September 19, 2025

5  out of  5
rating by Esmeralda Salgado
"Betty is such a wonderful agent . She is always friendly and willing to help with whatever questions/concerns you may have. She goes above and beyond to find the best insurance plans that suit your needs. If you plan to open a car insurance policy, I highly recommend Betty."
We responded:
"Esmeralda, thank you so much. I agree, Betty is so friendly and doesn’t good at helping answer questions. Appreciate you and will share with Betty! Donna🌸 Donna Randolph State Farm Insurance "