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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Isidro Valdez

Isidro Valdez

October 1, 2025

5  out of  5
rating by Isidro Valdez
"Muchas Gracias A Betty por siempre ayudarme con todas mis pólizas de seguro."
We responded:
"Isidro, thank you so much for your comments about Betty. She loves helping customers and is so good at what she does. Appreciate you sharing. I will be sure to let her know. Donna 🌸 Donna Randolph - State Farm Insurance 1650 S Broadway Santa Maria, CA 93454 "
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Cata Ramirez

October 1, 2025

5  out of  5
rating by Cata Ramirez
"I recommend Betty for any insurance needs excelente service & she's bilingual."
We responded:
"Cata, thank you so much. Betty loves providing excellent service. Appreciate your comments. Donna🌸"
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Kev

September 26, 2025

5  out of  5
rating by Kev
"Very helpful, and professional, answered my questions in a quick manner I’d like to personally thank Elsa Ambrosio for helping me through the process"
We responded:
"Hi Kev, thank you for sharing. We appreciate it very much. Donna🌸"
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Christine Howell

September 25, 2025

5  out of  5
rating by Christine Howell
"Leslie was .. extremely informative ,patient and helpful through my transition of getting a car insurance policy. I felt that there was plenty of transparency and the prices were very reasonable compared to others. I used to be with State farm years ago so I'm glad to be back.. and I'm glad that it's not overcomplicated with the policy.."
We responded:
"Christine, thank you so much for sharing. Welcome back to our State Farm family. Lesly is very good at educating and loves helping customers. Appreciate you sharing. Donna🌸 Donna Randolph - State Farm Insurance 1650 S Broadway Santa Maria, CA 93454 "
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Alivia Valdez

September 22, 2025

5  out of  5
rating by Alivia Valdez
"Great customer service from Francisco ! I enjoy State Farm because of how easy he makes the process thank you !"
We responded:
"Alivia, thank you for sharing. Francisco loves helping customers and has been doing it for so many years and still loves it. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454"
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Salvador Duarte

September 19, 2025

5  out of  5
rating by Salvador Duarte
"Francisco me dio una buena atención y contento con su forma de atenderme"
We responded:
"Salvador, thank you so much for sharing. Francisco loves helping customers with a smile on his face. He’s the best. Appreciate you sharing. Donna🌸 Donna Randolph - State Farm Insurance 1650 S Broadway Santa Maria, CA 93454"
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Esmeralda Salgado

September 19, 2025

5  out of  5
rating by Esmeralda Salgado
"Betty is such a wonderful agent . She is always friendly and willing to help with whatever questions/concerns you may have. She goes above and beyond to find the best insurance plans that suit your needs. If you plan to open a car insurance policy, I highly recommend Betty."
We responded:
"Esmeralda, thank you so much. I agree, Betty is so friendly and doesn’t good at helping answer questions. Appreciate you and will share with Betty! Donna🌸 Donna Randolph State Farm Insurance "
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Teresa Herrera

September 18, 2025

5  out of  5
rating by Teresa Herrera
"BETTY WAS THE BEST. EXCELLENT SERVICE AND IS BILINGUAL. SUPER POSITIVE ATTITUDE."
We responded:
"Teresa, thank you so much. Appreciate you sharing about your experience with Betty! Hugs, Donna Donna Randolph State Farm Insurance"
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Daniel Pacheco

September 16, 2025

5  out of  5
rating by Daniel Pacheco
"Fans o me ayudó a reactivar mis póliza fue muy amable y lo conocemos por mucho años"
We responded:
"Daniel, thank you so much. Appreciate your kind words. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 "
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Luis Hernandez

September 16, 2025

5  out of  5
rating by Luis Hernandez
"Betty is amazing! She is always helpful, polite, and is always happy to answer any questions I have. Overall, a great customer service experience!"
We responded:
"Luis, thank you so much. Betty certainly is amazing. She loves helping people and appreciate you Shari g your experience. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 "
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Arturo Jimenez

September 15, 2025

5  out of  5
rating by Arturo Jimenez
"Gracias Betty por el buen servicio al cliente."
We responded:
"Arturo, Thank you for sharing. Betty loves giving great service. Appreciate you sharing. Donna🌸 Donna Randolph - State Farm Insurance 1650 S Broadway Santa Maria, CA 93454"
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Julio Herrera

September 11, 2025

5  out of  5
rating by Julio Herrera
"I always feel I'm in good hands especially with betty great customer service"
We responded:
"Hi Julio, thank you so much. Betty loves to help people and it shows in her work each day. Appreciate you taking the time to share. Donna🌸 Donna Randolph - State Farm Insurance 1650 S Broadway Santa Maria, CA 93454"
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Lorenzo Ambrosio

August 29, 2025

5  out of  5
rating by Lorenzo Ambrosio
"Best customer service from Betty. Very friendly and helpful."
We responded:
"Hi Lorenzo, thank you for sharing. Appreciate you sharing and we again Betty gives the best customer service. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454"
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Silvia vgs

August 29, 2025

5  out of  5
rating by Silvia vgs
"Muy buen servicio con Beatriz Hernandez siempre atenta a nuestras necesidades. Y nos da sugerencias para las pólizas. 100 % recomendado el servicio de State Farm.👍"
We responded:
"Hi Silvia, thank you so much. Beatriz is so good and loves help customers. Appreciate you taking the time to share. Donna🌸 Donna Randolph - State Farm Insurance 1650 S Broadway Santa Maria CA 93454 "
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F Gggff

August 28, 2025

5  out of  5
rating by F Gggff
"Gracias a Betty Hernández por su buen servicio."
We responded:
"Thank you so much. Appreciate you taking the time to share about Betty and your experience. Donna🌸 Donna Randolph State Farm Insurance 1650 S Broadway Santa Maria, CA 93454"
Profile photo of Angelina Torres

Angelina Torres

August 28, 2025

5  out of  5
rating by Angelina Torres
"Excellent service! Lesly is very professional, responsive, and easy to work with."
We responded:
"Hi Angelina, thank you for sharing. Lesly is very professional and loves what she does. Appreciate you sharing. Donna🌸 Donna Randolph State Farm Agent 1650 S Broadway Santa Maria, Ca 93454"
Profile photo of German Submarine

German Submarine

August 27, 2025

5  out of  5
rating by German Submarine
"I recommend Betty Hernández for your insurance needs. She is very sweet and honest. I recommend this office for any of your insurance needs.very happy with this office."
We responded:
"Hi German, thank you so much. Betty loves what she does and helping customers is her specialty. Appreciate you taking time to share. Donna🌸 Donna Randolph State Farm Insurance 1650 S Broadway Santa Maria, CA 93454"
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Perez

August 27, 2025

5  out of  5
rating by Perez
"Donna and her team are very reliable,honest and operate with integrity. I recommend Betty to anyone who is looking for auto and life insurance. Always takes the time to answer any questions I may have. I am very happy with this Office."
We responded:
"Thank you for sharing. Betty is so good at helping customers with all their needs. Donna🌸 Donna Randolph State Farm Insurance 1650 S Broadway Santa Maria Ca 93454"
Profile photo of Luis Cisneros

Luis Cisneros

August 22, 2025

5  out of  5
rating by Luis Cisneros
"Lesly Rodriguez, es una excellente agente, muy profecional y amigable. Yo estaba en otra aseguranza y me cambie por que me parecio mucho mejor el servicio. Muy agradecido por tener como agente a Lesly."
We responded:
"Luis, Thank you for sharing. Lesly is very professional and loves helping customer by educating and offering great service. Appreciate you taking the time to share. Donna🌸 Donna Randolph State Farm "
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Enid Morales

August 21, 2025

5  out of  5
rating by Enid Morales
"Elsa was very helpful and kind"
We responded:
"Enid, thank you so much. Elsa is always so very kind and loves being helpful to our dear customers. Appreciate you taking the time to share. Donna🌸 Donna Randolph State Farm Agent! 1650 S Broadway Santa Maria, CA 93454. (805)925-4610"
Profile photo of Teresa Mata

Teresa Mata

August 19, 2025

5  out of  5
rating by Teresa Mata
"I have been with Star Farm for about 30 yrs Since Donna became my agent her staff is just the Best always helpful with any questions that I have Matt is just wonderful I appreciate everything he does for me on all my vehicles and house I highly recommend them Thank You for always being here in our need Teresa Mata"
We responded:
"Teresa, you and your beautiful family are special to us. Thank you for taking the time to share. Matt is truly wonderful and one of the best I’ve ever worked with…we appreciate you very much. Donna🌸 Donna Randolph - State Farm Insurance 1650 S. Broadway Santa Maria, CA 93454 "
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Stan Maly

August 17, 2025

5  out of  5
rating by Stan Maly
"Donna and her team are always available to answer any questions I have. Great customer service"
We responded:
"Stan, thank you so much. Appreciate it. Donna🌸 Donna Randolph - State Farm Insurance 1650 S Broadway Santa Maria, CA 93454"
Profile photo of Beto torres

Beto torres

August 15, 2025

5  out of  5
rating by Beto torres
"I had a great experience working with Lesly Rodriguez for my auto and life insurance. She was incredibly professional, patient in answering all my questions, and helped me find a policy that offered better coverage at a lower rate than my previous provider. I especially appreciated how quickly she responded to emails and made the whole process stress-free. Highly recommend!"
We responded:
"Hi Beto, thank you so very much. Appreciate you sharing your experience with Lesly. She’s the best and everyone loves how professional and patient she is with customers. She loves what she does and it shows. Donna🌸 Donna Randolph - State Farm Insurance, 1650 S Broadway, Santa Maria, CA 93454"
Profile photo of Kelly Keiler

Kelly Keiler

August 15, 2025

5  out of  5
rating by Kelly Keiler
"Lesly Rodriguez, Insurance Representative, at Donna Randolph, State Farm in Santa Maria, consistently exceeds my expectations in promptly delivering requested information and feedback with courtesy and warmth."
We responded:
"Hi Kelly, Thank you so much! Lesly loves working with customers and it sure shows. Appreciate you sharing. Donna🌸"
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Hemm Sanchez

August 8, 2025

5  out of  5
rating by Hemm Sanchez
"Betty, thank you for your great member service"
We responded:
"Thank you so much we appreciate the kind words. Donna🌸"